Refund Policy

Refund Policy for WeShine Academy

WeShine Academy is committed to providing quality educational and competitive examination coaching services to students and aspirants.

This Refund Policy explains the general terms applicable to payments made for courses, classes, study materials, online programs and other educational services offered by WeShine Academy.

Course and Class Payments

Payments made for admission, course enrolment, coaching classes, online courses, offline classes, test series, study materials or other educational services are subject to the terms applicable to the particular course or service.

Before completing a payment, students are advised to confirm the course details, batch, duration, mode of learning, branch and applicable fee.

Refund Requests

If you wish to request a refund, you should contact WeShine Academy as soon as possible with the payment details and the reason for the refund request.

Refund requests may be reviewed based on the nature of the course or service, the date of payment, whether the course or service has already been accessed or used, and the applicable terms communicated at the time of enrolment.

Refund Eligibility

A refund may be considered only where the applicable course or service terms permit a refund.

Depending on the service, the following factors may be considered when reviewing a refund request:

• Date on which the payment was made.
• Whether classes or course content have already been accessed or attended.
• Whether digital study materials or online resources have already been provided.
• Whether a test series or other digital service has already been activated.
• The specific terms applicable to the selected course or service.
• Any other relevant information associated with the payment or enrolment.

Services That May Not Be Eligible for Refund

Once certain educational services have been provided, accessed or activated, they may not be eligible for refund.

This may include, depending on the applicable course terms:

• Courses or classes that have already commenced.
• Digital courses or online learning content that has already been accessed.
• Digital study materials that have already been delivered.
• Test series or examination packages that have already been activated or used.
• Services that have already been substantially provided.

The specific refund eligibility may vary depending on the course or service purchased.

Cancellation

If a student wishes to cancel an enrolment, the student should contact WeShine Academy at the earliest possible time.

Cancellation requests will be reviewed according to the applicable course and service terms.

Course or Batch Change

Requests to change a course, batch, branch or mode of learning may be considered separately from refund requests.

Such requests are subject to availability and the terms applicable to the selected course or batch.

Duplicate or Incorrect Payments

If you believe that a payment has been made more than once for the same service or that an incorrect payment has been processed, please contact WeShine Academy with the relevant payment information.

After verification of the transaction, the matter will be reviewed and handled appropriately.

Refund Processing

Where a refund is approved, the refund will normally be processed through the applicable payment method or according to the payment processing procedure used for the original transaction.

The time taken for the amount to reflect in the customer's account may depend on the payment provider or bank.

Payment Gateway Transactions

Payments made through third-party payment gateways may be subject to the applicable terms and processing procedures of the payment service provider.

WeShine Academy may require transaction details, payment reference numbers or other relevant information to verify a refund request.

Last Updated

This Refund Policy was last updated on 23 September 2026.